Digital Experience Scorecard: A Product Conversation
You’ll discover how customizable scorecard-based feedback from customers can help you evaluate and improve services on digital channels. This 12-minute video conversation features client-specific insights from D.G Markwell of Max Credit Union in Montgomery, Alabama.
Center for Practical Management helps companies achieve organizational goals and behavioral change initiatives through tailored consulting services, leadership coaching, employee skills training and marketing services. Learn more at www.cf-pm.com.