If your organization needs to put its strategy into action, we facilitate the development of a client’s strategic direction through an interactive process that engages the entire organization in the process and helps clients make informed decisions about the organization’s mission, vision, and strategies. The result is a one-page Strategic Business Plan focused on objectives that align with the opportunities for the organization. Through consulting services and the use of practical tools, Center for Practical Management is able to get your organization quickly focused on tasks that move your projects forward and create accountability for results that will impact the bottom line.
Our Succession Planning Engagement is designed to engage current leaders in a thoughtful process for transitions in leadership. Whether these transitions are caused by retirement, the Great Resignation, significant growth, or attrition due to job changes, assessing talent and developing those “that come next” is critical for any organization’s ongoing success.
Our Advanced Coaching Program provides one-on-one attention for executives and key leaders within the organization. Following an initial launch session to self-assess strengths and opportunities for personal and professional growth, the executive and the Practical Management Coach establish coaching routines to support the desired result – improved manager effectiveness to drive individual and workgroup performance. Over 90 days, the Practical Management Coach provides balanced feedback through coaching based on observation and results, allowing the manager to review and refine behaviors.
Center for Practical Management offers experienced professionals available for speaking engagements with client groups, business associations, industry organizations, government agencies, and more. Our speakers have addressed a diverse range of topics tailored to various audiences, offering valuable insights and expertise. We are committed to delivering impactful and relevant content that meets the needs of our audience and supports their goals and objectives.
The web-based Performance System Profile provides a 360-degree view of performance management strengths and improvement opportunities. Managers must have a benchmark of the gaps between their view of their managerial effectiveness, the perception of their superior and of their staff. Skills assessed include setting clear expectations, feedback, goal setting, reinforcement, and coaching.
This assessment tool provides clients insight into the quality of sales and service behaviors impacting the customer experience. Through consulting services and the development of practical tools, we quickly evaluate and benchmark current skill levels and best practices. We tabulate and analyze results, and prepare a report with recommendations that clarify appropriate next steps that will drive improved performance. Through action planning, entire organizations are able to execute changes in the customer experience.
This assessment tool provides clients insight into the level of engagement of their employees in the mission, vision, and strategies of the company. Research tells us that the level of employee engagement directly correlates to employees’ willingness to effectively execute sales and service behaviors that impact the customer experience. We quickly evaluate and benchmark current engagement levels, assess strengths and opportunities, and prepare a report with recommendations that clarify appropriate next steps that drive improved engagement. Through action planning, senior leadership teams are able to execute changes to improve communication across the organization.
This assessment tool provides clients insight into the loyalty of customers/employees and their preferences. The voice of your customer/employee drives the strategy of your organization. We quickly evaluate and benchmark current perspectives, assess strengths and opportunities and through action planning, we help you clarify appropriate next steps that drive customer/employee loyalty and their willingness to engage more fully. Customized questionnaires are used to capture broad and specific topics of interest.