Turn Problems Into Solutions I e-Guide
FOR MANAGERS & SUPERVISORS
Problem resolution skills are essential to employees when co-workers, colleagues in other departments, and customers have need of assistance. Everyone wants timely and professional resolution of problems as they occur. We recommend introducing a five-step process as a skill-practice activity for individual and team development. Published January 2022. Reproduction authorized.
Center for Practical Management helps companies achieve organizational goals and behavioral change initiatives through tailored consulting services, leadership coaching, employee skills training and marketing services. Learn more at www.cf-pm.com.