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Client Story | Hughes Federal Credit Union

Client Story I Infinity Federal Credit Union

by | Jun 18, 2020 | Client Stories

November 2018-March 2019 – Infinity Federal Credit Union partnered with Center for Practical Management to equip the Director of Talent Management with leading training initiatives and driving positive a coaching culture throughout the organization:

Infinity Federal Credit Union purchased training materials and tools from Center for Practical Management that laid the foundation for a training programs at their institution. They were able to customize documents and tools as needed to reflect their brand and core values.

“Center for Practical Management’s curriculum was practical and laid out in a format so that any individual could conduct a training session with limited preparation and resources. Elizabeth guided us through the materials and showed us how to most effectively use them with our employees. I really like that we can “Infinitize” them to match our culture.”

Employees were selected to be part of the two-day Facilitation Skills Workshop. They learned presentation techniques, became familiar with Practical Management content, and developed confidence presenting in front of their peers. This team ultimately supports the Director of Talent Management and has become the internal Training Team.

“I’m incredibly grateful to work for an organization that supports this kind of growth and development. The training we received will lead to a stronger Infinity FCU and better experiences for our members and employees. I appreciate the opportunity to learn and develop new skills and techniques. Also, to challenge and help get me out of my comfort zone, so I can continue to grow and be more comfortable speaking in a room full of people.”

Infinity Federal Credit Union ($328M in assets) is headquartered in Portland, ME, offering 5 full-service branches and serves over 16,000 clients in the Portland and Bangor area.

Center for Practical Management helps companies achieve organizational goals and behavior change initiatives through tailored consulting services, leadership coaching, employee skills training and marketing services. Learn more at www.cf-pm.com

Center for Practical Management is a strategic business partner with Raddon, a Fiserv Company. Learn more at www.raddon.com